Career Opportunities
GBS is a fast-paced, growing company with a family culture. We understand our greatest asset is our employees. By considering a career with GBS in our TELUS / Koodo stores, Business services or IT services teams, you are considering working with a team that is constantly evolving, improving and always seeking an opportunity to differentiate ourselves in an exciting industry.
Job Postings- Full-time
Sales Advisor : Antigonish
Job description
GBS Technologies is an independently owned and operated Wireless & IT Solutions powerhouse- proudly rooted in Atlantic Canada with 23 retail locations and over 20 years of experience. Our best kept secret you ask? It’s our people of course! Over 100 passionate professionals who bring energy, expertise and a whole lot of heart in everything we do.
Being one of the fastest-growing Telus dealers in the country, we have partnered with industry leaders to deliver solutions that keep you and your business connected, protected and ahead of the curve.
Professional IT services, cloud-based phone systems via Telus Business Connect, vehicle and asset tracking, cybersecurity and security awareness training amongst others are a short list of the services and products we provide.
A successful sales advisor is poise and engaging, empathetic in their communication style that is based on natural warmth and enthusiasm. This is key to achieving the goals of this role. While the role requires strong initiative and self-direction, results are only achieved with and through people. The role requires a high degree of “selling”, products or services that can help solve our customer’s mobility needs. Let’s work together to build your future in sales, while fueling your ambition into action.
Responsibilities
- Deliver a world-class customer experience every time someone walks into a GBS location.
- Develop and maintain relationships with new and existing customers
- Meet or exceed sales targets and goals
- Use the TELUS online activation system and our POS system to process your transactions.
- Process contracts and other administration work required by the role.
- Open or close the store location and be available to work any shift the retail location is open.
- Ability and willingness to adapt to the evolving wireless/IT technology that drives our industry.
- Have a passion for working in an exciting and very competitive wireless/IT industry that is changing the ways people work, live and play.
- Computer literacy is essential
- Reach out to current clients via phone calls regarding products and services we provide.
- At least 19 years old
- Legally able to work within Canada
Experience
- Previous experience in sales, preferably in a customer-facing role
- Strong communication and interpersonal skills
- Proven track record of meeting or exceeding sales targets an asset
- Excellent customer service skills with the ability to build rapport with clients
- Warm, enthusiastic, empathetic, stimulating communicator with a collaborative “selling” style approach
- Strong commitment to results
- Customer service, team-oriented, willing to do what is expected detail-oriented
As a Sales Advisor, you will play a crucial role in driving business growth by identifying new opportunities, building relationships with customers, and closing sales. You will have the opportunity to work with a diverse range of clients and industries, utilizing your sales skills and market knowledge to achieve success. We offer ongoing sales training and support. If you are a motivated individual with a passion for sales and customer service, we would love to hear from you. Apply now to join our dynamic team of Sales Advisors.
Benefits & Perks:
Access to the latest and greatest in wireless/IT technology at your fingertips. Base wage with a generous commission plan which can push your income higher than your hourly wage and sales incentives and contests offered throughout the year. Full-time employees are eligible for group health and dental benefits along with additional discounts and services.
Working for GBS Technologies and Representing TELUS:
There is unlimited sales growth potential. Joining a growing company with lots of opportunities that aim to promote personal growth and development and that always looks to promote from within. TELUS is one of Canada’s most recognized and respected brands with the highest customer satisfaction rate in the Canadian technology industry. We are excited to see your application, this could be the best career choice you have ever made.
Job Types: Full-time, Part-time
Pay: $34,320.00-$40,000.00 per year
Benefits:
- On-site parking
- Paid time off
Work Location: In person
System Administrator- Head Office
Job description:
GBS Technologies is an independently owned and operated Wireless & IT Solutions Company operating in Atlantic Canada. Our IT Solutions provide small to medium-sized businesses (SMBs) with End-to-End IT services. We are expanding our team by seeking an IT Specialist to support, onboard, and maintain the systems of our clients.
We provide a comprehensive collaborative IT support service to our clients which includes on-site and remote support with email, hardware maintenance, server support, managed networks, managed endpoints, cloud security, backup, disaster recovery, and business voice services.
The successful candidate will have a combination of technical, and interpersonal skills, and work as part of a team to deliver a world-class customer experience.
We are looking for an individual who has a strong background working in environments that are client-facing, open to collaborating with colleagues, willingness, and ability to continuously learn new things and retain what has been learned, has competency in understanding IT systems, is empathetic, and is a strong communicator.
About the Job:
- Confident in the ability to triage, assess, and work through requests as they come in, take on more advanced request when required while collaborating with the team to find a resolution.
- Willingness to work in any role in an IT Support group.
- Administer, monitor, and troubleshoot a wide range of commercial IT systems, including desktops, servers, networking, storage, and mobile devices.
- Administer, monitor, and troubleshoot backup solutions, disaster recovery solutions, remote connectivity, and security solutions, including firewall management and network security measures.
- Diagnose and repair hardware and software issues.
- Maintain an up-to-date knowledge of information technology products and communicate this knowledge to clients.
- Develop a solid understanding of the services and information technology used by clients.
- Create standard operating procedure documentation and update and as required.
Qualifications Include:
- Minimum of 2 years of experience in IT deskside/helpdesk support preferred.
- Industry certifications such as CompTIA, Microsoft, ITIL considered an asset.
- Experience with Microsoft Hyper-V or other virtualization environments.
- Strong experience with the administration of Microsoft 365 suite including Outlook, Teams, OneDrive, and SharePoint.
- Proficiency in Windows operating systems (Windows 7, 8, 10)
- Familiarity with ServiceNow or other ticketing systems
- Experience with Microsoft Azure Virtual Desktop (AVD) environments considered an asset.
- Experience with server environments including domain controllers, on-prem AD, and Azure AD, user permissions, and roles.
- Exposure to ITIL Incident, problem and change management processes would be an asset.
- Excellent communication skills, with the ability to communicate effectively across broad levels of client representatives from highly technical employees to senior executives.
- Strong critical thinking skills and the ability to solve complex problems in a timely manner.
- Proven ability to take initiative and be punctual, dependable, with a passion for IT and customer service.
- Bilingual in French and English not required but considered an asset.
- A valid driver’s license is required for this position as travel may be necessary.
- Legally able to work in Canada.
Working with GBS:
There is unlimited potential as an IT professional at our growing company with lots of opportunities as we aim to promote personal growth and development.
Our team dynamic values initiative, willingness to learn but is not afraid to speak up and ask for help, easygoing, and can build relationships/camaraderie with ease. We are huge when it comes to teamwork and collaboration.
Please note that only qualified candidates will be contacted. Thank you for your interest in this position.
Job Postings- Part-time
Sales Advisor : Amherst (NS), Sydney (NS), Carbonear (NL), Grand Falls Windsor (NL)
Job description
GBS Technologies is an independently owned and operated Wireless & IT Solutions powerhouse- proudly rooted in Atlantic Canada with 23 retail locations and over 20 years of experience. Our best kept secret you ask? It’s our people of course! Over 100 passionate professionals who bring energy, expertise and a whole lot of heart in everything we do.
Being one of the fastest-growing Telus dealers in the country, we have partnered with industry leaders to deliver solutions that keep you and your business connected, protected and ahead of the curve.
Professional IT services, cloud-based phone systems via Telus Business Connect, vehicle and asset tracking, cybersecurity and security awareness training amongst others are a short list of the services and products we provide.
A successful sales advisor is poise and engaging, empathetic in their communication style that is based on natural warmth and enthusiasm. This is key to achieving the goals of this role. While the role requires strong initiative and self-direction, results are only achieved with and through people. The role requires a high degree of “selling”, products or services that can help solve our customer’s mobility needs. Let’s work together to build your future in sales, while fueling your ambition into action.
Responsibilities
- Deliver a world-class customer experience every time someone walks into a GBS location.
- Develop and maintain relationships with new and existing customers
- Meet or exceed sales targets and goals
- Use the TELUS online activation system and our POS system to process your transactions.
- Process contracts and other administration work required by the role.
- Open or close the store location and be available to work any shift the retail location is open.
- Ability and willingness to adapt to the evolving wireless/IT technology that drives our industry.
- Have a passion for working in an exciting and very competitive wireless/IT industry that is changing the ways people work, live and play.
- Computer literacy is essential
- Reach out to current clients via phone calls regarding products and services we provide.
- At least 19 years old
- Legally able to work within Canada
Experience
- Previous experience in sales, preferably in a customer-facing role
- Strong communication and interpersonal skills
- Proven track record of meeting or exceeding sales targets an asset
- Excellent customer service skills with the ability to build rapport with clients
- Warm, enthusiastic, empathetic, stimulating communicator with a collaborative “selling” style approach
- Strong commitment to results
- Customer service, team-oriented, willing to do what is expected detail-oriented
As a Sales Advisor, you will play a crucial role in driving business growth by identifying new opportunities, building relationships with customers, and closing sales. You will have the opportunity to work with a diverse range of clients and industries, utilizing your sales skills and market knowledge to achieve success. We offer ongoing sales training and support. If you are a motivated individual with a passion for sales and customer service, we would love to hear from you. Apply now to join our dynamic team of Sales Advisors.
Benefits & Perks:
Access to the latest and greatest in wireless/IT technology at your fingertips. Base wage with a generous commission plan which can push your income higher than your hourly wage and sales incentives and contests offered throughout the year. Full-time employees are eligible for group health and dental benefits along with additional discounts and services.
Working for GBS Technologies and Representing TELUS:
There is unlimited sales growth potential. Joining a growing company with lots of opportunities that aim to promote personal growth and development and that always looks to promote from within. TELUS is one of Canada’s most recognized and respected brands with the highest customer satisfaction rate in the Canadian technology industry. We are excited to see your application, this could be the best career choice you have ever made.
Job Types: Full-time, Part-time
Pay: $34,320.00-$40,000.00 per year
Benefits:
- On-site parking
- Paid time off
Work Location: In person
To apply, please fill out a candidate application form or email your resume to HR@GBSTECH.COM.
(Only those who qualify will be contacted)